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Knowledge Base
Features and Functions
Diary Management
Diary Management
Book a diary event - Assigning job workflow templates
Booking multiple techs onto a single job
Intelligent scheduling
Why are notes for an engineer not showing on the diary?
What do I do if I see the 'Out of day range on diary' error?
Why are diary events being cancelled?
Why isn't my diary description changing when I edit the job description?
How do I send a reminder to the customer/work address?
How do I add a user to the diary?
Why can't I drag and drop a diary event?
Diary (Overview)
General diary usage
What is the difference between cancelling and deleting an event?
Landscape diary view
How do I change a users colour on the diary?
Diary views
Adding an event through the diary
Recurring events
Special events
Calendar navigation
Add and remove users from the schedule
Filter the diary by user group
Appointment statuses and icons
How to use the calendar
The diary side panel
Moving diary events
Editing an event in the diary
Cancelling an event in the diary
Adding additional options to estimates
Sending confirmations and reminders for events
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