General navigation & Usage
Simple tips and tricks you need to know to use the system
Setup wizard
Notifications
Profile & logging in
Minimum requirements
Navigation
Tips & Tricks
- Date personalisation character formatting
- Upgrading to our customer journey plan
- Attaching files
- Audit history for financial records
- Accountants and Bookkeepers guide to Commusoft
- Switching accounting packages
Company & System settings
Office tasks
Users
- Subcontractors on daily billing
- Security roles (differences and definitions)
- Automatically set labour cost and sale values
- I am locked out of Commusoft, what do I do?
- Can I change another employee's password?
- How do I create a job for a subcontractor?
Desktop FAQ
- Which file formats are supported within Commusoft?
- Cookies - what they are and why they need to be enabled?
- How do I link credit days to an accounting package?
- Linking customers and suppliers to accounting package
- What font and size are the documents Commusoft create?
- What do the CSV import statuses mean?
Mobile FAQ
- Are there character limits for SMS messages
- Mobile permissions
- Dots not appearing on iPhone diary
- How much mobile data will my engineer need?
- How do I add more than one appliance to a CP6?
- Can I edit the time the engineer accepted, travelled, arrived, and left?