Purpose: This setting allows you to set the default email message sent to a customer when a payment has been received. When a payment is added against an invoice, this setting activates. You can edit the subject, and the body, with tagging. This helps set a constant communication preference for your company that your customers are familiar with. You may use headings and some word elements here as well.
To understand how tags work, and which tags do which, please refer to this article: https://kb.commusoft.co.uk/hc/en-gb/articles/4406171191185
- Go to system settings > Payment receipt email message.
- Enter your message, you may use tagging throughout. Once you are done, hit save.