Refund a paid invoice

 Watch a quick video showing you how to refund a payment, and scroll down for more information

 

Additional information

Can I raise a partial refund?
Yes, when you raise the credit note, just type in the amount you're giving back and this will give you the partial refund you want 

Will this transfer to my accounting package?
No, this will not transfer, the credit note will transfer across but without an allocation. You'll need to do this manually

 

Can't find what you're looking for? Contact support
Powered by Zendesk