If the engineer travel status arrives at the server after the end time of the event, it won't send the SMS. i.e. The engineer hit travel at 9:03 but he's offline until 10:05 for example. We wouldn't want to send the SMS at 10:03 as he's likely left.
Articles in this section
- The engineer portal url is not appearing in the travel sms
- Why didn't the travel SMS send?
- I do not want to send a job reminder to the work address
- What are the fields in the parts import?
- Can I attach a file or document to a job?
- I need to remind myself to order a part before the job starts, how do I do that?
- Complete job on web
- How do I complete a job without invoicing?
- Can I revert an invoiced/free of charge/aborted job into a normal job?
- How do I book a job for multiple engineers?