After sales communication portal

Watch a quick video showing you how to use the after sales communication portal, and scroll down for more information

 

Additional information

What is this used for?
You can use this to inform customer of a review site, to thank them for their custom, or to offer them a discount on their next job. When the portal tag is used, like in the video above, the customer will be taken to a review site which will put their review straight into Commusoft against the job.

Will this send to all customers?
No, you must enable the After sales care within the reminders and notifications tab within the customer account

When does this communication send to the customer?
This message is sent to the customer when you raise the final invoice against the job, or mark it as free of charge

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