If you run across this error when using QuickBooks, follow the steps below before contacting Commusoft or QuickBooks support and see if it helps rectify the issue:
- Go to Commusoft.
- Go to your company settings and open the 'Accounting interface' section.
- You will see the accounting interface dashboard. Click 'View' in the section where the record will be.
- Navigate using the tabs across the top of the page.
- Select the record, click 'Mark as do not send' in the top right of this page.