Sometimes, when a record (customer, supplier, invoice, payment, credit note, etc.) fails to send to your accounting package, you will need to resend it from the failed accounting imports log.
- Go to Commusoft
- Go to Profile Icon > Integrations > Accounting packages > View dashboard
- You will see the accounting interface dashboard. Click View in the failed section
- Click on the tab corresponding to the record/s you want to resend
- Select the failed record/s, click Re-send records in the top right of this page