Sage Line 50/Instant error: How do I resend a record?

Sometimes, when a record (customer, supplier, invoice, payment, credit note, etc.) fails to send to your accounting package, you will need to resend it from the failed accounting imports log.

  1. Go to Commusoft

  2. Click Settings > Company Settings > Accounting interface 

  3. You will see the accounting interface dashboard. Click View in the failed section

  4. Click on the tab corresponding to the record/s you want to resend

  5. Select the failed record/s, click Re-send records in the top right of this page
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