Edit a users' status and access

Purpose: There are distinct access levels for web and mobile usage. Mobile access is primarily intended for engineer users and Computer access is intended for office staff. It is important to assign the appropriate device access to ensure that users have limited access based on their device. While exceptions may exist, setting the users' access level is crucial for maintaining device-specific access control.

Please note:

  • A user must log out of the web/reinstall the mobile app for access changes to take effect
  • You cannot change your own access level

How to Edit a User's Status and Access

  • Profile icon > Settings > Users > Users > View > Edit login details > Select correct access level from dropdown > Save

 

Related guide:

📘️Security roles (differences and definitions)