Accept - Should be clicked if you want to start this job.
Reject - Should be clicked if you feel you may not be able to attend this event. i.e due to another event over-running for example.
When you have clicked Accept it will allow you to travel to this event. You can click the arrow in the customer details to open Google maps to navigate to this event.
Travel - Should be clicked when you have started to travel to this event.
Reject - Should be clicked if you feel you may not be able to attend this event due to bad traffic for example.
You will now have the option to Arrive, mark as 'No access', or Abort.
Arrive - Should be clicked as you enter the property and greet the customer.
No access - Should be clicked if the customer is not home and you can't enter the property.
Abort - Should be clicked if the estimate/job needs to be cancelled. i.e if the customer has decided they want to rearrange.