Purpose: You may need to delete a user for a couple of reasons. The employee has the left the business or you need to delete the user to re create them with a different license type.
Please note:
- You must reassign all future jobs/estimates to another user before you can delete the user
- A deleted user cannot be recovered/reversed
What happens when you delete a user
- The User's Driver trips will be removed
- They will no longer have access to Commusoft
- They will no longer be visible on the diary
- All historical activity/events (apart from driver trips) are retained and will remain showing as completed by that engineer
Related guides:
Deleting a user