Why isn't my invoice printing?

This is likely to be a printer issue. Read below for troubleshooting tips to try and rectify the issue.

  1. When you click to print, you will see a window similar to the one below. If, as below, the destination is set to Save as PDF, you will be presented with a save option, not a print option.

    PrintIssuePDF_.png

  2. To fix this, click the change button below destination and select your printer. 

    PrintIssueSelectPrinter.png

  3. As shown  below, you will then be provided with the option to attempt to print once more:

    PrintIssuePrinter.png