Edit free of charge reason on an iPhone

You can customise the free of charge reasons. If someone has made a mistake or you would like to rename a free of charge reason you can edit them.

You can edit details on the mobile application. When you edit this information it will automatically change this information for all users (including web users)

Watch a quick video showing you how to edit a free of charge reason

Or read how to edit a free of charge reason

  1. Click the menu icon (3 horizontal lines) in the top left corner

  2. This will open the menu. Scroll down to System settings

  3. Click System settings. This will open the system settings page. Click Free of charge reasons

  4. Click on the free of charge reason you want to edit

  5. Type in your changes and click Save in the top right corner to save

Can't find what you're looking for? Contact support