Taking a screenshot - Mac

If you email/call support with a query, the staff may ask you to take a screenshot of the problem you are having. 

How to take a screenshot on a Mac

  1. Press Command (⌘)-Shift-3.



  2. Find the screenshot as a .png file on your desktop.

How to take a screenshot of part of your screen on a mac

  1. Press Command (⌘)-Shift-4.



  2. Move the crosshair pointer to where you want to start the screenshot.
  3. Drag to select an area.
  4. When you've selected the area you want, release your mouse or trackpad button.
  5. Find the screenshot as a .png file on your desktop.