Taking a screenshot - Windows

If you email/call support with a query, the staff may ask you to take a screenshot of the problem you are having.

How to take a screenshot on a Windows computer

  1. Go to the page you want to take a picture of.

  2. Find Print Screen/PrtScn on your keyboard (usually found along the top row)

  3. You may need to press and hold the Fn key at the same time (usually next to windows key on bottom row)


  4. Then you can open word/email/paint etc and paste your screenshot by right-clicking, then click 'paste' or use the keyboard shortcut 'Ctrl + V'.