Edit an on hold reason

You can customise the on hold reasons. If someone has made a mistake or you would like to rename an on hold reason you can edit them.

Watch a quick video showing you how to edit an on hold reason

Or read how to edit an on hold reason

  1. Click on the settings icon in the top right corner and click System settings

  2. In the list of jobs click On hold reason

  3. You will see a form on the left hand side and a list of existing on hold reasons on the right hand side. Click Edit next to the on hold reason you wish to change

  4. You will see a page where you can edit the information. Use the form and change the details as required. Click Save description

Can't find what you're looking for? Contact support