You can customise the free of charge reasons. If someone has made a mistake or you would like to rename a free of charge reason you can edit them.
Watch a quick video showing you how to edit a free of charge reason
Or read how to edit a free of charge reason
- Click on the settings icon in the top right corner and click System settings
- In the list of jobs click Free of charge reasons
- You will see a form on the left hand side and a list of existing free of charge reasons on the right hand side. Click Edit next to the free of charge reason you wish to change
- You will see a page where you can edit the information. Use the form and change the details as required. Click Save free of charge reason