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  1. V4
  2. Contracts management

Contracts management

Guides related to the contracts module, including PPM and SLA settings

General contract settings

  • Adding a contract to a customer profile
  • Contract Invoicing
  • Contracts categories
  • Contract templates
  • Service plans

PPM

  • PPM Job auto-creation
  • Setting up PPM

SLA

  • Setting up SLAs
  • SLA email templates
  • Connecting your SLAs to your contracts
  • Attaching an SLA to a customer
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