Under 'Company settings', you can find a full list of your users from the 'Users' section. Their individual profiles will contain information for you to view or edit regarding things like their specific skills and the shift patterns on which they work.
In order to take full advantage of this feature, establish their starting point - the address they are primarily based at, by entering this in their 'personal details' section.
You can organise various shift patterns within Commusoft to make your scheduling easier within the system. Access these settings through the 'Shifts' section under 'Users' within your system settings. This will enable you to create and define your engineers' shift patterns. You can use this function to set up things like weekend shifts or night shifts and designate time slots for them here.
Name and describe the shifts firstly, once they have been added (using the button beneath) click 'Setup shift pattern' in order to define them. This will bring up a calendar where you can drag your cursor along the time and date cells in order to specify the parameters of the shift.
You can choose either a 'Normal' or an 'Overtime' shift from the 'Shift type' dropdown. Selecting overtime will allow you to add an overtime rate to this shift to adjust for any payment discrepancies that may occur.
You can also incorporate shift breaks. If for example, your engineers take a 1-hour lunch break, you can configure your settings so that between specific hours (12pm and 3pm) a 1-hour slot will be accounted for.