The ‘booking_portal_link’ creates a link that takes customers to a form in which they can, book in their own job appointments.
Once they’ve decided and chosen a slot for their jobs, it will simply auto-fill to your own Commusoft diary as well, you won’t need to follow up or enter anything yourself.
The system ensures there won’t be any clashes and your customers will be presented with the best-suited slots and engineers based on their availability, job skills, etc.
These slots are based off the same information as our assisted scheduling feature, this means in order to gather all the necessary information to display the appropriate appointment slots, you will need to have set up your Shifts, Skills, Service windows, and Job descriptions.
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