If you need to send an email through Commusoft but you do not have the email address of the individual saved within the system, go to the 'Notes & communications' tab from the relevant profile. From here, click 'Send new email'. This will give you the option to simply enter the email address you need and send the email normally.
What is this used for?
Sometimes you may want to send an email to someone who is not stored as a contact against the property.
Why do I need to press enter?
This is due to you being able to enter more than one email address, by pressing enter after typing the address you are 'saving' this address in the box and you can then add more email addresses.
https://app.hubspot.com/content-detail/530619/blog-post/40617111732/performance - read here to see our recent updates to our "Notes and Communications".