Sometimes, when a record (customer, supplier, invoice, payment, credit note, etc.) fails to send to your accounting package, you will need to resend it from the failed accounting imports log.
- Go to Commusoft.
- Go to your company settings and open the 'Accounting interface' section.
- You will see the accounting interface dashboard. Click 'View' in the failed section.
- Click on the tab corresponding to the record/s you want to resend.
- Select the failed records, click 'Re-send records' in the top right of this page.