QuickBooks online error: Mark a record as do not send

If you run across this error when using QuickBooks, follow the steps below before contacting Commusoft or QuickBooks support and see if it helps rectify the issue.

How do I mark a record as Do no send?

  1. Profile icon > Integrations > View dashboard
  2. You will see the accounting interface dashboard. Click 'View' in the section where the record will be.
  3. Navigate using the tabs across the top of the page.
  4. Select the record, click 'Mark as do not send' in the top right of this page.

How do I remove a record from Do not send

  1. Profile icon > Integrations > View dashboard > Records marked as do no send tab
  2. Select the record you now wish to send > Send records to accounting package
  3. The record(s) will go into Waiting to be sent.