Why aren't some service reminders showing? The service reminders are annual and once a job has had the type set against it, will no longer show for that year. The reminder will then trigger again for the year after until a job with that reminder type is set. Related articles How do I change how service reminders are sent? What is the difference between a service reminder report and the 'all reminders' list? Customer & work address histories How do I switch between manual and automatic service reminders? What happens if I don't complete a service job?