Add an invoice

Purpose: Adding an invoice to a job involves creating a document that outlines the details of the services provided, along with the associated costs. It serves as a formal request for payment from the customer.

Add new Invoice

In order to add an invoice to a job, use the search bar to locate the job you wish to invoice. Go to the 'Invoices' tab and click 'Add new invoice'.

Add an invoice 1.1.png

Select the invoice type you'd like to raise and fill in the necessary information (the asterisked fields are compulsory). Once this is done, scroll down to the bottom and hit 'Save Invoice'.

Add an invoice 1.2.png

Invoice type:

Commusoft system has many invoice types, you can read about them here, as well as how to customise them through your settings (seen above) here.

Invoice details:

  • This is where you can type the description of the invoice. You can copy this from the job description by clicking 'Copy from job'.
  • You can also include the engineer's feedback from the associated diary event by clicking 'Copy from engineer feedback'.
  • You can add more details to the invoice with more information for the customer. You can also edit the date of the invoice - this automatically sets to the date from your computer
  • You can select how you want the invoice organised:
    • No breakdown: One line item with the total price.
    • Breakdown by category: Split the invoice by labour and parts.
    • Full breakdown: Split the invoice into individual line items.
    • Full breakdown by category: Split the invoice into line items, grouped by category (labour/parts)

Add an invoice 1.3.png

Breakdown section:

This is where you will add the price/items to the invoice. Click in the fields and enter the information as required.

  • You can use your keyboard to toggle through the spreadsheet quickly by using enter to go into the next column. If there is a drop-down, use the up/down arrows to navigate through the list, then press enter to select it.
  • You can prefill the line items by 'using pricing' items. These can be set up in your system settings.
  • You can also add labour and parts from the job to the invoice by clicking 'Add line items to invoice' (below) and select them from the side panel that appears.
  • Please note -- parts must be in 'installed' status for them to appear here.

Add an invoice 1.4.png