SMS character limit

A single SMS has a character limit of 160, this is a standard limit across all UK mobile phone providers.

If your SMS template exceeds 160 characters, it will be split into separate messages. For example, an SMS with a character count of 161 will be split into 2 messages, the first containing 153 characters and the second containing 8 characters.

We'd recommend using a free character counter 🔗️ to ensure your SMS template suits your preferences. Tags in SMS templates also need to be considered, for example, a tag for a customer name will differ per SMS depending on the length of the name.

If you would like to discuss your current SMS bundle, our client services team will be happy to help. Reach out at support@commusoft.com or call 02030266266 if your plan includes telephone support.