Minimum requirements for running Commusoft

Purpose: Commusoft is a browser-based software for desktops/laptops and app-based software for mobile devices requiring a good and solid internet/data connection. Hardware and software specifications are important to consider for a good connection and experience while using Commusoft. It is important to consider other applications, software and functions that are required from these devices and the connection to ensure all can operate as needed for current and future use. 

Please note:

  • Minimum requirements are subject to change at any time
  • All hardware must be supported by manufacturer
  • Jailbroken devices are not supported
  • Tabs may appear differently based on resolution and browser zoom

PC/Laptop with Windows OS & iMac/Macbooks with MacOS

  • Processor: Intel Core i5 or equivalent
  • RAM: 8GB
  • OS: Must be supported, have a valid license and meet OS hardware requirements
  • Browser: Google Chrome (Recommended), Microsoft Edge and Brave - Updated to latest version

Screen resolution

Commusoft requires a minimum resolution of 1280 x 768 in order to run. We have seen rare cases where this resolution is met, but Commusoft will not run. This is due to a setting within your PC which can make all text and views larger.

This can be found by going to your PC display settings as shown in the page here:

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In the section for Scale and layout, select the first drop down and ensure it is on 100%
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You may need to restart your PC in order for these settings changes to take effect.


Mobile devices

Android Phone/Tablet

Android OS: 10 or above
Hardware:

  • RAM: 3GB
  • Internal storage: 5GB
  • Internet connection: 4G
  • Display: 3.5”

iPhone/iPad

Apple OS: 15 or above
Hardware:
  • iPhone 8 and above
  • iPad Air 4th gen and above
  • iPad 5th gen and above
  • iPad Mini 6th gen and above
  • iPad Pro

Related guides
📘️General usage tips for desktop
📘️Usage tips for Android
📘️Usage tips for iOS
📘️How much data will my engineer need?