You can book several service jobs for work addresses at the same time. This is useful because you can process the service reminders quickly.
- Search for the customer who owns the work address.
- Open their account and click 'Quick links'. From here click into 'Work address reminders due'.
- You will then see a page with a list of service reminders for the customers work addresses. Click the box next to the service reminder/s and click 'Customer decision batch process' (please note if you are processing more than one service reminder they will need to have both the same access and communication methods).
- You can now select whether these service reminders have been authorised, what access method you are using, and what communication method you are using. Click 'Process' at the bottom of the page once all the information has been checked and confirmed as correct.
- The service job will now have been booked for the work address and you can add a diary event if required.