Taking a screenshot - PC

If you email/call support with a query, the staff may ask you to take a screenshot of the problem you are having.

How to take a screenshot on a Windows computer

  1. Go to the page you want to take a picture of.

  2. Find Print Screen/PrtScn on your keyboard (usually found along the top row).

  3. You may need to press and hold the 'Fn key at the same time (usually found next to Windows key on the bottom row of your keyboard).


  4. Then you can open word/email/paint etc and paste your screenshot by right-clicking, then click paste or using the keyboard shortcut "Ctrl + V".