The job leave signature message is what the customer will read when the engineer taps the 'leave' button on his app. This message can include any necessary information or disclaimers or a simple acknowledgement of the engineer having attended the site.
- Open your system settings and scroll to the mobile settings section. Click job leave signature message
- You will see a page with 2 choices. Click 'Yes' in order to set up this message.
Then you will be given a box where you can enter your message. When you are happy with this message click 'Save'.
Please note
- Confirming that you wish to have a signature included will mean that engineer feedback is no longer editable from the app. Please see this guide for further details: Why can I not edit my engineers feedback once the job has been completed?