If you need to edit the details for one of your users after they have already been created within Commusoft, first, locate the user's profile. Go to your company settings, scroll down to 'Users' and select the correct user from your list.
Each section - 'Login details', 'Personal details', 'Business details' and 'Official numbers' will have an 'Edit' button next to them. This functionality will take you to a page that allows you to amend the details as you need. Just ensure you hit 'Save' after you've made your changes.
How do I change the user's password?
You can do this on the main user's profile, and click into 'Quick links'.
A role is a user category within the system. Depending on which role you choose, when setting up a user, you will give them different levels of access to Commusoft itself. It is important that you understand what each user role has access to:
Engineer - This user has the most basic access to the system, only what is required for them to view and complete the jobs that they are assigned. They cannot edit their own diaries.
Engineer with diary - This user has the same permissions as a standard engineer but with the added ability to edit their own diary if need be.
Engineer with invoice - This is a standard engineer with the ability to edit their own diary as well as being able to create invoices.
Senior engineer - This user is a standard engineer with the ability to edit everyone’s diary and to create invoices.
Office staff - This user is a standard member of the office staff. This person will generally create and manage jobs and general office work. They can also raise invoices and manage customers but have limited access to reporting areas.
Financial office staff - This user is a standard member of the financial office staff. This person will generally create and manage jobs and invoices, with more extensive reporting features.
Owner/manager - These users have full access to all of Commusoft's features.