This setting will allow you to set the contact name for sending out SMS through Commusoft. You can choose to have it as your personal name, your company name, or an abbreviation. Whichever is the most memorable. This name will appear to your customers whenever they receive your messages. If you do not provide an SMS name, Commusoft will take remove any spaces from your company name and take the first 10 characters of it.
To set this name, go to your company settings and click 'SMS name' from the general settings section. Once you've entered your company/contact name, click 'Save'.