Commusoft requires a minimum resolution of 1300x768 in order to run. We have seen rare cases where this resolution is met, but Commusoft will not run. This is due to a setting within your PC which can make all text and views larger.
This can be found by going to your PC display settings as shown in the page here:
In the section for Scale and layout, select the first drop down and ensure it is on 100%
You may need to restart your PC in order for these settings changes to take effect.